Returns & Exchanges
At Apollo Neuro, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn merchandise in original packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items with all original tags attached and include the packing slip provided in your confirmation email.
- 3.Print and Attach Label
Download and print the prepaid shipping label from the portal, then securely attach it to the outside of your return package.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed once our warehouse inspects the items.